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Products ordered are shipped from the reception of your bill payment, either by normal way of shipping ( shipment by colissimo postal mail), or by express way (shipment by Chronopost or by a carrier) according to your choice.
The delivery of items ordered is made to your place of residence or any address you will indicate on the order form (delivery page of the cart). In case you are not there, a notice of readiness will be delivered to you by the carrier.
The shipment is made directly and under the whole responsibility of the producers or the merchants. The times of delivery are usually guaranteed :
Delivery time with normal shipment : 7 working days for France, 10 working days for Europe.
Delivery time with express shipment : 3 working days for France, 5 working days for Europe.
*Delivery fees are free for France territory from 90€, normal shipment, if all bottles come from the same producer.
Carriage free : For every order from an amount of 100 Euros (EUR) VAT included, delivery fees are free (for France territory, normal shipment, if all bottles come from the same producer). Our products are directly delivered from the producer, so if your cart contains bottles from different producers, shipment cost will be estimated accordingly and the items will be delivered in so many packages.
Label customization adds an extra 2 days to delivery time.
When the products ordered are delivered to the agreed address, you will have to sign a form attesting the reception of the right items, and that these items comply with the order and do not have any visible defect.
You are then kept, if you notice a loss or any damage, to express your reservations on the delivery form, and to address your complaint to the carrier by registered mail with receipt within 7 days following the delivery.
According to the same terms, you must send us the statement slip duly completed and attended with a copy of the letter addressed to the carrier.
Without this notification, you will be alleged to have abandoned any action about this cause towards us and towards our producers and merchants.